How do you get rid of a computer virus if you cant download or install anti-virus software?
Friday, March 19th, 2010
Im trying to help a friend remove a virus from his computer, but if he tries to go to a anti-virus software site to download software it sends him to another site that he did not want. So therefore he can not download the software. Also when he tries to install the software from a disk it will not let him install it, all problems do to the virus. Can anyone tell me step by step how to remove the virus if I can not do a download or install anti-virus software?
This is not a difficult process. Click on the first link below and choose save. Save the file to your desktop for convenience. Click on the icon and let rkill run. This should end the process of the malware allowing you to download Malwarebytes from the second link. Update and choose quick scan of MBAM.*
http://download.bleepingcomputer.com/grinler/rkill.com
http://www.malwarebytes.org/